Getting Started

I have never used Google, how do I start? How do I log in for the first time?

A site has been set up to help get started using Google Apps.

Go to: https://sites.google.com/a/student.swfc.edu/email-and-calendar

This page provides information to log in for the first time and how to start using the e-mail system and calendar.

What website do I use to access my e-mail, calendar, and documents?

http://mail.student.swfc.edu is the website to use to access your email.

http://calendar.student.swfc.edu is the website to use to access your calendar.

http://docs.student.swfc.edu is the website to use to access your documents.

The same login information is used for all 3 sites.

NOTE: Once you log in you should not have to log in for each site unless the login times out.

E-Mail Usage Policy

SWFC currently has a Student E-Mail usage policy in place that can be found at https://sites.google.com/a/student.swfc.edu/email-policy/.

In addition, please refer to your Student Handbook for Student Conduct Guidelines.

Login Issues

Send an email to support@student.swfc.edu for support questions and issues.

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System Requirements and Language Support

Which web browsers can I use with Google Apps?

Google Apps supports the following browsers:

• Google Chrome
• Internet Explorer 7+
• Mozilla Firefox 2.0+
• Apple Safari 3.0

Are there any other system requirements?

No. Because Google Apps runs in a web browser, you just need to use a supported browser.

What languages does Google Apps support?

The interface for both Google Apps Email and Google Calendar are available in over 50 languages. For a list of the available languages and instructions on how to set a different language, refer to the Gmail Help Center.

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E-Mail Questions

How much space do I have for my email messages? What if I run out of space?

Your account has 7 GB of storage. Please take note that Google Apps restricts the size of file attachments to 20 MB, so you don't have to worry about a few large files using up your storage space.

How often does the list of messages in my Inbox automatically refresh?

If you're working in Gmail, the refresh rate is approximately every 2 to 5 minutes. If Gmail is idle, the refresh rate is approximately every 10 minutes.

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Accessing E-Mail

Can I access my email messages offline?

No. You must be connected to the Internet to access Google Apps. POP and other e-mail programs are not supported at this time.

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Composing Messages

Can Gmail automatically spell-check messages I write?

No. Gmail doesn't include automatic spell-check. However, you can check your spelling at any time by clicking 'Check Spelling' at the top of the message you're composing. Misspelled words are highlighted in yellow. Click a misspelled word to see suggestions for similar words.

Can I check the spelling for a language other than English?

Gmail automatically checks spelling in the default language selected in your Settings. To check spelling in another language, click the down arrow next to Check Spelling, and then select the language.

Can I forward all messages in a conversation (message thread) at once?

Yes. Open the conversation, and then click 'Forward All' at the right of the message window.

Can I reply to or forward just a single message in a conversation?

Yes. To reply to or forward a single message in a conversation, open the conversation and select the message to forward. At the bottom of the message card, click Reply or Forward.

If I forward a message or conversation, can I edit any text it in before I send it?

Yes. You can add a new message to the conversation, and even edit the text in the previous messages within the conversation.

Can I delete messages in a conversation before I forward it?

Yes. You can delete one or more messages in a conversation as follows:

1. Open the conversation and select the message you want to delete.
2. Click the down arrow next to Reply in the upper-right corner of the message card.
3. Select Delete this message.

Can I add an action flag, such as "Follow-up," that recipients see when I send them a message?

No. Gmail doesn't support sending flags in messages at this time.

Is my email signature applied when I reply to or forward a message?

Yes, Gmail adds your signature to the end of every message you reply to or forward.

Note: If the message or conversation is long, you may not see your signature initially. This is because it's added to the very bottom of the original message or conversation.

Can I send file attachments in Gmail using the "Send To > Mail Recipient" feature in the Windows "right-click" menu?

No. This feature works only with a client email program installed on your computer.

Can I recall a message I already sent?

No. Gmail currently does not support message recall.

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File Attachments

Can I include file attachments in email messages?

Yes. You can attach one or more files to an email message.

Is there a size or type limitation for file attachments in Gmail?

Yes. To help prevent viruses, Gmail won't accept file attachments that are executable files. There's also a 20 MB size limitation for attachments. For details, see the Google Help Center.

Can I drag and drop a file to attach it to a message?

No. To attach a file to a message, you must browse to it.

Is there a way to copy a file attachment from one message to another, without first downloading it to my computer?

No. Because Gmail is a web-based system, you can't drag a file attachment from one message to another. As a workaround, you can do the following:

1. Open the message or conversation that contains the file attachment.
2. If the file is attached to a single message, click Forward (at the bottom of the message). If it's attached to a message in a conversation, click Forward all on the right.
3. Delete all the "forwarded" content from original messages, which appears at the bottom of your new message. Note that the file attachment remains with the forwarded message.
4. Compose your new message and send it.

Alternatively, you can download the attachment and then upload it to another message.

Can I attach a message or conversation to a new message?

No. You can't embed one message into another directly. As a workaround, you can do the following:

1. To attach a single message, open it and click Forward (at the bottom of the message). To attach a conversation, open it click Forward all on the right.
2. Compose your new message and send it. The earlier message will be included below your new message.

Alternatively, you can copy the text from the earlier message and paste it into a new message.

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Organizing Your Messages

There are no folders in Google Apps Email. How do I organize my messages?

Instead of folders, Gmail has a "labels" feature. Labels are similar to folders, but are more powerful and flexible, because you can add multiple labels to a message to categorize it in several ways. For details, see the Google Help Center.

If I label a message and archive it, but later remove the label, what happens to the message?

The message remains in your All Mail archive, but without the label. You can easily find it again later using Google search.

Can I apply more than one label to a single email message?

Yes, you can apply any number of labels to a message: Select the message in your Inbox, or open it, and select one or more labels in the Labels drop-down list at the top of your Mail window.

Is there a limit to the number of labels I can create?

You can create up to about 200 labels.

How do I move a message from my Inbox to a label?

If you've already created the label:

• Select the message in your Inbox or open it; and
• Choose a label in the Move to drop-down list at the top of your Mail window.

If you haven't yet created the label you want:

• Select Create New instead.

If you want to move a message to multiple labels at once:

• Select the message in your Inbox or open it.
• Choose the labels in the Labels drop-down list at the top of your Mail window.
• Click Archive.

How do I add a color to a label?

After you create a label, find it in your Labels list at the left of your Mail window. Put your mouse pointer over it, and then click the down arrow that appears. Choose a color from the list.

Can I change the label on one or more messages?

Yes. To change a label on a single message:

• Select the message
• In the Labels drop-down list at the top your Mail window, uncheck the label currently applied to it.
• Then select another label and click Apply.

To change a label on all messages that have that label:

• Click the label in your Labels list at the left of the Mail window.
• At the top of the list that appears, click Select all.
• In the Labels drop-down list, uncheck the label you want to remove and select the new label you want to apply.
• Click Apply.

Can I create sub-labels to create a folder tree?

No, but Labels allow you categorize messages in multiple ways, so you'll probably find that you don't really need subfolders anymore.

For example, you could apply the labels "Projects," "Marketing," and "Widget Campaign" all to the same message.

You can then find the message by clicking any of those three labels in your Labels list. All three labels appear at the top of the message, so you can always see how you've classified it.

Alternatively, you can simulate a folder tree with labels, as follows:

1. Use a character, such as a forward slash (/) to separate your top-level label from sub-labels.
2. Create sub-labels by appending them to your top-level labels using the separator.
3. For example, with the top-level label "Projects," your sub-labels might be "Projects/Artwork" and "Projects/Brochures."

When setting up an email filter, can I apply more than one label for the action?

You can apply only one label per email filter. However, if you want to add multiple labels to a filtered message, you can do the following: Create multiple filters with the same criteria, except specify a different label for each filter. If you receive a message that meets the criteria for the filters, Gmail will apply the multiple labels to that message.

Can I delete a label from a single message or all messages that have that label?

Yes. To delete a label from a single message:

• Select the message.
• In the Labels drop-down list at the top your Mail window, uncheck the label.
• Click Apply.

To delete a label from all messages that have that label:

• In the Labels drop-down list, select Manage labels (You can also click Edit labels at the bottom of your Labels list at the left of the Mail window).
• In the list that appears, find the label.
• Click Remove.

If I set up a filter to add a label to specific incoming messages, but then later delete the label, is the filter also deleted?

No. Even if applying the label was the only action for the filter, your filter is not deleted. You can edit the filter to specify a different label or another action.

What are stars and how do I use them?

Stars are a way to highlight messages. Assign stars to special conversations or messages in your Inbox, or use them as a visual reminder that you need to follow up on a message or conversation later. To quickly see all messages with a star, click Starred at the left of your Mail window.

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Working With Your Messages

Can I highlight messages in my Inbox?

Yes. You can use labels and stars to highlight messages in your Inbox.

For example, you might create a label named "Action" and apply the color red to it, so you can easily see it in your Inbox.

Can I mark a message as "unread" in my Inbox after I open it?

Yes. In your Inbox, select the message. Then, in the 'More Actions' drop-down list, select 'Mark as Unread'.

Can I sort messages in my Inbox to move unread messages to the top?

No. You cannot sort messages in your Inbox.

What does it mean to "mute" an email conversation?

If you're subscribed to a mailing list, you might receive messages in a very long, ongoing conversation. If you'd rather not receive any more messages in that conversation, you can "mute" the conversation to keep all future additions out of your Inbox.

To mute a conversation, select it in your Inbox or open it; click 'Mute' under More Actions at the top of your Mail window.

Note: The mute feature works only for messages you received as part of a mailing list. If the message was sent directly to your email address (your address appears in the To: or CC: field), you cannot use the mute feature.

Can I "un-mute" a conversation?

Yes. First, find the conversation. A quick way to find it is to type "is:muted" in the Search field. Then, select the conversation and select Inbox in the Move to drop-down list at the top of your Mail window.

Can I make the "quoted text" in a conversation visible by default?

No. Quoted text is always hidden by default.

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Archiving and Deleting Messages

What is the difference between deleting and archiving email messages? When should I delete and when should I archive?

If you either delete or archive a message, it's removed from your Inbox.

If you delete a message, it's placed in the Trash and then permanently removed from your Google Apps account after 30 days.

On the other hand, if you archive a message, it's moved to All Mail (your archive), where you can easily find it in the future using Google's powerful search feature.

How long do messages stay in my archive?

Messages remain in your archive forever, unless you choose to delete them.

How long do messages stay in the Trash?

Messages remain in the Trash for 30 days. After that, Gmail permanently deletes them.

Can I move message out of the Trash?

Find the message in the Trash and select it. Then, in the Move to drop-down list at the top of the Mail window, select Inbox.

If I delete or archive a meeting invitation from my Inbox, is the meeting removed from my calendar?

No. Deleting or archiving a meeting invitation does not affect the invitation on your calendar.

If I archive or trash a message, and then someone replies to it later, will it show up in my Inbox?

Yes, if someone replies to a message you archived or trashed, that message appears in your Inbox as a conversation, with all previous content. If you applied a label to the archived message, the label will appear in your Inbox as well.

If the message was permanently deleted from the Trash, you'll see an option at the bottom of the message to view the deleted messages in the conversation, however, the message won't have the original label you applied to it.

Should I delete or archive message in the Sent folder?

There's no need to delete or archive messages in the Sent folder. Messages remain in this folder forever, unless you delete them. But, because you have 7 GB of storage space, you can keep messages in this folder to refer to them later, if needed.

In addition, messages in the Sent folder are actually archived in All Mail, so even if you archive these messages, they stay in the Sent folder.

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Searching for Messages

I can't always find messages I search for. How does Search work?

To search for a specific message, type a word that the message contains. Please note that Search matches "whole words" only --- that is, it doesn't recognize partial or similar matches.

For example, if you search for benefits, Search won't find "benefit" or "benef".

In addition, 'Search' doesn't recognize special search characters, such as square brackets([]), parentheses(""), currency symbols ($), the ampersand (&), the pound sign (#), or asterisks (*).

By default, 'Search' doesn't look in your Trash or Spam folders. To search those folders also, click Show search options next to the Search field, and then, in the Search drop-down list, select Mail & Spam & Trash.

You can find more information about using Search in the http://mail.google.com/support/bin/answer.py?hl=en&answer=6593>Google Apps Help Center.

Is there a way to search or select all messages without labels?

No, you can't search specifically for all messages that don't have a label.

Where can I find information about performing advanced searches?

A list of the advanced search operators is available in the Google Apps Help Center.

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Handling Spam

How long do messages remain in my Spam folder?

Messages remain in the Spam folder for 30 days. After that, Gmail permanently deletes them.

How do I prevent messages from specific senders from being tagged as spam?

To make sure that any messages you receive from a specific person outside our domain pass through the spam filter, create an email filter using the Never send it to Spam option:

1. In Gmail, click Settings > Filters > Create a new filter.
2. Enter the person's address in the From field, and then click Next Step.
3. Select Never send it to spam, and then click Create Filter.

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Setting up Gmail

What is the maximum number of characters I can use for my email signature?

Your signature can contain up to 2000 characters.

Can I format my email signature and add graphics?

At this time, Gmail doesn't include text formatting and graphics options for your signature. It also doesn't support HTML formatting.

Can I have multiple email signatures?

At this time, Gmail doesn't support multiple email signatures

Can I create my own mailing (distribution) lists?

Yes, you can create a personal mailing list (called a contact group in Gmail) using the contacts picker, which includes the email addresses of all student.swfc.edu students in Google Apps. Access the contacts picker as follows:

• When composing an email message: Click the To: link.
• When creating a meeting invitation: In the event details window, click Choose from contacts under Add Guests.

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Managing Your E-Mail

Does Google Apps Email have an Out of Office feature?

Yes, in Gmail, you can set up your "vacation responder," which is similar to the Outlook and Notes Out of Office feature. For details, refer to the Google Help Center.

I like using keyboard shortcuts. Are they available for Gmail?

Yes, Gmail includes a full set of keyboard shortcuts. First, you must enable keyboard shortcuts:

1. In the upper-right corner of the Mail window, click Settings.
2. Under Keyboard shortcuts, select Keyboard shortcuts on.
3. Click Save Settings.

Then, to see the shortcuts, press SHIFT+? while viewing your list of messages in the main Mail window.

Does Gmail have a "tasks" feature that lets me add messages to a list for follow-up?

Yes. The Google Tasks gadget is available in Gmail and Calendar. Just click the Tasks link in the pane on the left to open the Tasks gadget. Use the gadget to create one or more task lists.

To add an email message to a tasks list, open the message and then click More Actions > Add to Tasks. The subject of the message appears at the top of your tasks list, with a link to the message content.

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Other E-Mail Questions

Can I make Google Apps Email the default email program when I click email links?

Not at this time. This feature is available in Google Talk, but we're not currently supporting Google Talk. (Gmail Notifier also provides this feature, but it's for use with the non-business version of Google Apps only.)

Can I open a message I'm composing or viewing in a separate window from my main Mail window?

Yes, if your browser is set to display pop-ups in a new window, you can click to do the following:

• If you're reading a message, click the New Window link in the upper-right corner of the message.
• If you're composing a new message, click the "pop-up" icon in the upper-right corner of the message.

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Contacts and Address Book Settings

How do I open/access my list of contacts in Google Apps?

In your Google Apps Mail window, click Contacts on the left.

Will I be able to find addresses of contacts when I'm composing an email message or inviting people to a meeting?

Yes, you can access Google Apps contacts picker, which includes the email addresses of all student.swfc.edu students in Google Apps. Access the contacts picker as follows:

• When composing an email message: Click the To: link.
• When creating a meeting invitation: In the event details window, click Choose from contacts under Add Guests.

Can I see the members of a mailing list in our student directory in Google Apps?

No. You cannot view the members of a mailing list that was added to Google Apps.

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Adding Contacts

Is there a way to automatically add new contacts based on people with whom I've corresponded?

Yes. Whenever you send an email message to someone, the Google Apps contacts manager adds that person's email address to your Suggested Contacts list.

You can then select the addresses you want to add to your personal contacts, as follows:

• On the left of your Mail window
• Click Contacts
• Click Suggested Contacts
• Select the addresses you want to add
• click Move to Contacts.

Can I add a contact or contact group that's in the company contacts list to my personal contacts?

Yes. If you've already sent an email to the contact or group, you can quickly add it to your personal contacts:

1. Open your Contacts list, and in the Search contacts field, start entering the contact's name or email address.
2. When the contact appears, select it.
3. Click Move to My Contacts (above the contact's details on the right).

If you haven't yet sent an email to a contact or group, you'll need to create a new contact and manually enter all the contact's information, including the email address.

Note: After you add a student.swfc.edu contact to your personal contacts, you can add additional information to the contact's details. This information appears only in your personal contacts, not the student.swfc.edu contacts.

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Creating Contact Groups

Can I create my own mailing lists in Google Apps?

Yes, you can create "contact groups" by accessing your Google Apps contacts picker, and then creating a new contact group. Your contact group then appears in your personal contacts manager in Google Apps. To access the contacts picker:

• When composing an email message: Click the To: link.
• When creating a meeting invitation: In the event details window, click Choose from contacts under Add Guests.

For details about creating your own groups, refer to the Google Apps Getting Started Guide.

If I create a contact group, can I delete members?

Yes. You can edit a contact group to add or remove members at any time.

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Calendar Questions

How do I set the time zone for my calendar?

To change the default time zone and other settings, follow these steps:

1. Access Google Calendar.
2. In the upper right of the page, click Settings.
3. On the General page, in the Language section, select a language.
4. In the Country and Your current time zone sections, select the appropriate options.
5. In the Date format section, select an option.
6. In the Time format section, select an option.
7. Click Save at the bottom of the page.

Does Google Calendar have event reminders?

Yes, by default, Google Calendar displays a pop-up reminder 10 minutes before an event. You can change the reminder time by editing the settings for your calendar. You can find details in the Google Apps Getting Started Guide.

I set up event reminders, but I still don't see them. Why?

To receive event reminders, make sure your Calendar window is open.

Can I change the number of days that appear on my calendar?

Yes. You can specify a custom number of days. Click Settings in the upper-right corner of your Calendar window. On the General tab, select a number of days in the Custom view drop-down list.

Can I show more than one time zone on my calendar?

Yes, you can view two time zones in Google Calendar. To add another time zone to your calendar view, click Settings. On the General tab, under your current time zone, select another time zone in the Additional time zone list.

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Scheduling Meetings

Can I invite a mailing list from our student directory to a meeting?

No. If you invite a mailing list, the attendees won't see the meeting on their calendars. Therefore you must add each attendee individually to your invitation. Or, you can create your own "contact groups" using your Google Apps contacts picker, as follows:

In your invitation, under Add Guests, click Choose from contacts.

1. In the contacts picker that appears, start typing the name of one of the attendees you want to invite.
2. When the name appears, click it to add it to the list below.
3. Repeat these steps for each potential attendeeyou want to invite.
4. Then select Save As Group to create a contacts group in your personal contacts.
5. Enter a name for the group, and then click OK.
6. Click Done to invite the group to your meeting.

Now you can invite the same group to any meetings you schedule in the future, by clicking Choose from contacts and selecting the group in the drop-down list in the contacts picker and selecting Select all.

Can I invite meeting attendees who are outside of student.swfc.edu?

Yes. You can send meeting invitations to any email address.

Will I get a notification if an attendee accepts my meeting invitation?

By default, notifications are turned off. But you can turn reminders on, and choose whether to receive a pop-up notification or an email notification:

1. Access Google Calendar.
2. In the upper-right corner of the page, click Settings.
3. Click the Calendars tab.
4. Under My Calendars, click the Notifications link for your calendar.
5. Choose the settings you want.
6. Click Save.

Can I see a list of attendees who have accepted my invitation?

Yes. Open the event details to see who has accepted your invitation.

What's the maximum number of invitees for a meeting?

The maximum number of invitees is 500.

Can I set up a recurring meeting?

Yes. Google Calendar fully supports recurring meetings. To set one up, in your meeting invitation, select an option in the Repeats drop-down list.

As the meeting host, can I change the schedule by dragging the meeting to a new time on my calendar?

Yes. If you drag the meeting to another time, Google Calendar will ask you if you want to notify your guests.

Is there a way to invite an optional attendee to a meeting?

Google Calendar currently does not include the option to specify optional attendees. As a workaround, you can indicate which attendees are optional in the Description field

How long do past events stay on my Google calendar?

Your past events remain on your calendar forever, unless you delete them. If you want to view past events, make sure you wait a few seconds for Google Calendar to retrieve them for the date you select.

Can I create "live" links in my event description?

Yes, but only if you don't let attendees edit the invitation (don't select the Guests can modify event check box). Note that, as the host, you can always edit the invitation; the links won't appear as "live" on your own calendar. However, you'll see the live links in the event confirmation message you receive.

To create a link to a website in the event description, simply type the URL, such as http://www.google.com.

You can also create linked text by using HTML tags. For example, to create the link Product Info, you would use HTML code in the format Product Info. If the HTML code is valid, Google Calendar hides the HTML when you save the event (but shows the text "Product Info"). It then creates the link in the invitation that attendees receive.

Can I edit just one instance of a meeting in a recurring meeting?

Yes. Open the instance that you want to edit, make your changes, and click Save. Google Calendar then asks you whether you want to apply your changes to just the selected meeting, all meetings, or all meetings moving forward.

Can I make a meeting private?

Yes. Google Calendar has privacy settings. In the event details, select Private so only others with 'Make changes to events' privileges (or higher) for your calendar can see the event and its details.

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File Attachments in Calendar

Can I attach files to a meeting invitation?

At this time, Google Calendar does not support file attachments. To provide a file to meeting invitees, you can use any of the following methods:

Method 1: Schedule the meeting, and then send the attachment in a separate email message.

Method 2: Create the document in Google Docs and add the URL to the document in your meeting invitation. Use this method only if you know that all invitees have been migrated to Google Apps.

Method 3: Schedule the meeting through Gmail: Compose a new email message addressed to your attendees, add the attachment, and then click Add event invitation. Enter details about your meeting, and then send the message. (If you want to check attendees' and resource availability first, create a new event in Google Calendar, but don't send the invitations. After you send the invitation in the email message, make sure you edit the event details to book the resource you want to use.)

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Calendar Sharing

What level of access do others have to my calendar? Are my calendar details public?

If you share your calendar with everyone at student.swfc.edu, you can specify whether they can see only free/busy information or all event details. You can also share your calendar with specific people at student.swfc.edu, and can give them one of the following levels of access:

• See free/busy information only
• See all event details
• Make changes to your calendar
• Make changes and share your calendar with others

If I want to access another student's calendar, such as my study group, does that person need to give me permission?

Yes, if you want to access another student's calendar, that person must give you permission, by editing the settings for the calendar.

If someone shares his or her calendar with me, can I receive notifications when attendees accept invitations to that person's events?

Yes, you can set up notifications for a shared calendar. However, by default, notifications are turned off. Here's how to turn them on:

1. Access Google Calendar.
2. In the upper-right corner of the page, click Settings.
3. Click the Calendars tab.
4. On the Calendars tab, click the Notifications link for the calendar.
5. Choose the settings you want.
6. Click Save.

If someone shares his or her calendar with me, can I hide the calendar?

Yes, you can hide the calendar by clicking it in your list of calendars on the left of your calendar view.

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Meeting Invitations

If I'm invited to a meeting, can I propose a new time for it?

Not directly, as in Outlook or Notes but there's an easy workaround. First, open the invitation and, under Are You Coming?, select Maybe. Then do one of the following:

• To propose a new time to the host only, enter your proposal in the Add a Note field.
• To propose a new time to all the attendees, click the Email guests link in the upper-right corner to send your new proposal in an email message to one or more attendees.

Can I forward an invitation to another student?

Yes, if the meeting host selected the option to allow guests to invite others. If so, in your meeting invitation, click Add guests, type the address to which you want to forward the invitation, and then click Save.

Google Calendar will ask you if you want to send an invitation to the new guest. The new guest will then always receive updates to the meeting from the host. Note that the meeting host is notified by email that you invited another attendee.

If someone outside of student.swfc.edu sends me an invitation from another type of calendar, can I accept the invitation on my Google calendar?

Yes, in most cases, you can. If possible, Google Calendar inserts an Add to Calendar link in the invitation. Simply click the link, and the invitation is added to your Google calendar. Otherwise, if the invitation is in the standard .ics format (such as Microsoft Outlook and Lotus Notes invitations), you can download the .ics file and upload it to Google Calendar.

I don't receive an email notification when an attendee responds to my meeting invitations. Why?

By default, invitation replies are turned off in Google Calendar. You can turn them on by editing your calendar settings. You can find details in the Google Apps Getting Started Guide.

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Google Docs Questions

What types of documents can I create in Google Docs?

You can create documents, spreadsheets, presentations, and forms.

Can I import documents, such as Microsoft Office documents, into Google Docs?

Yes. You can import the following types of documents into Google Docs:

• Microsoft Word (.doc, .docx)
• Microsoft Excel (.xls, .xlsx)
• Microsoft PowerPoint (.ppt, .pps)
• Rich Text (.rft)
• Plain text (.txt)
• HTML (.html)
• PDF (.pdf)
• Comma-separated values (.csv)
• Tab-separated values (.tsv)
• OpenDocument Text (.odt)
• OpenDocument Spreadsheet (.ods)
• StarOffice (.sxw)

How do I add the document from Google Docs into eCollege?

1. Click on File.
2. Select Download As.
3. Choose RTF.
4. It will ask you what you would like to open the document with, Select your word processing program.
5. Save the file on your hard drive with the correct file name for the class.
6. Upload to the Assignment Bucket.

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