Your User ID should be your first name, a period (.), followed by your last name. For Example: John Doe would be john.doe. Your User ID is also completely lowercase. Make sure you do not have Caps Lock active.
Your Password will be the first two letters of your last name, followed by the last four digits of your Social Security Number. For Example: John Doe's SSN is 123-45-6789, his Password would be do6789. This is also completely lowercase as well.
NOTE: Occasionally, students may have the same first and last names. In this case, you may have to add a number (1,2,3,etc.) to your last name. For Example: John Doe (an existing user) already has a User ID of john.doe, John Doe (a new user) may have to use john.doe1 to login.
If you still have issues logging in, please email your request to firstname.lastname@example.org. If you are having issues logging in via the student portal site or setting up your portal account, please email email@example.com.